We’re excited to introduce customers to the Zype Professional Services team (ZPS for short)! The ZPS team is comprised of in-house developers, software & solutions architects, product managers, project and program managers, and broadcast engineers that provide world-class support across a broad spectrum of outcomes.

What Services Does ZPS Offer?

With ZPS, customers get high quality paid engagements to help Go To Market faster and more predictably than they can achieve on their own. The ZPS team offers technical resources with intimate knowledge of our platform and technology, maximizing positive outcomes on engagements.

ZPS includes the following types of offerings:

Platform Configuration Support

Subscriber Migration Services

Consumer Data Import

Application & Endpoint Publishing

App Maintenance & Support

Live Broadcast Configuration, Monitoring, and Streaming Support

API Integrations & Solutions Architecture

Ad Operations Support

Paywall Monetization Support

Data Processing & Custom Reporting

Go To Market and Program Management

Platform Feature Development

What Are Customers Doing with ZPS?

Success Story - Live Broadcast Monitoring

Country Road TV needed support for Live Streaming a high profile concert at the Bluegrass Hall Of Fame and Museum in Kentucky.

Country Road Worked with ZPS to help with stream configuration, testing, live multicasting, and event monitoring. ZPS was able to provide full live broadcast support, including remediation of a local encoder issue, and the live event broadcast went off without a hitch!

Success Story - Custom App Publishing

Cinemoi needed to launch a new Samsung Galaxy application that included in-app purchase payment processing support integrated with Galaxy Pay.

Cinemoi worked with ZPS for the core app implementation, building some custom UX elements into the app, and Marketplace Connect integration for in-app subscription sign up and purchasing with Samsung Galaxy Pay.

With ZPS, Cinemoi was able to launch their new Samsung Galaxy app within 60 days of engagement!

Learn More

Interested in working with ZPS on your next Go To Market engagement? Please contact your account manager or support team to learn more. If you're not a Zype customer yet, you can request a demo to learn more about working with Zype.