We’re excited to introduce customers to the Zype Professional Services team (ZPS for short)! The ZPS team is comprised of in-house developers, software & solutions architects, product managers, project and program managers, and broadcast engineers that provide world-class support across a broad spectrum of outcomes.
What Services Does ZPS Offer?
With ZPS, customers get high quality paid engagements to help Go To Market faster and more predictably than they can achieve on their own. The ZPS team offers technical resources with intimate knowledge of our platform and technology, maximizing positive outcomes on engagements.
ZPS includes the following types of offerings:
- Platform Configuration Support
- Subscriber Migration Services
- Consumer Data Import
- Application & Endpoint Publishing
- App Maintenance & Support
- Live Broadcast Configuration, Monitoring, and Streaming Support
- API Integrations & Solutions Architecture
- Ad Operations Support
- Paywall Monetization Support
- Data Processing & Custom Reporting
- Go To Market and Program Management
- Platform Feature Development
What Are Customers Doing with ZPS?
Success Story - Live Broadcast Monitoring
Country Road TV needed support for Live Streaming a high profile concert at the Bluegrass Hall Of Fame and Museum in Kentucky.
Country Road Worked with ZPS to help with stream configuration, testing, live multicasting, and event monitoring. ZPS was able to provide full live broadcast support, including remediation of a local encoder issue, and the live event broadcast went off without a hitch!
Success Story - Custom App Publishing
Cinemoi needed to launch a new Samsung Galaxy application that included in-app purchase payment processing support integrated with Galaxy Pay.
Cinemoi worked with ZPS for the core app implementation, building some custom UX elements into the app, and Marketplace Connect integration for in-app subscription sign up and purchasing with Samsung Galaxy Pay.
With ZPS, Cinemoi was able to launch their new Samsung Galaxy app within 60 days of engagement!
Interested in working with ZPS on your next Go To Market engagement? Please contact your account manager or support team to learn more. If you're not a Zype customer yet, you can request a demo to learn more about working with Zype.