We are looking for a Support Specialist to join our Argentina based Support team.
As a Support Specialist you will provide the most efficient and positive support experience for Zype customers, serving as the first point of contact for customers when reaching out to Support. Support specialist are Zype product experts that focus on the intake of support inquiries, providing guidance through documentation, troubleshooting and resolving basic product-related issues, and escalating complex technical issues to tier 2 support teams.
What’s exciting about this role:
What you will do:
what you will need:
Why become a Zypester?
You will be working with a highly knowledgeable technical team for a company that will be growing their headcount by 60% in the upcoming months. This means growth opportunities for you as well!
We foster collaboration, invest in training & development, promote from within and encourage Zypesters to support those causes they deeply care about.