Zype offers award-winning support to our customers by providing in-depth guidance and product best practices.
With expert product knowledge and extensive customer experience, our global support team is committed to helping you optimize your video workflows and deliver a broadcast-quality streaming experience for your customers.
Zype is proud to have won the prestigious American Business Awards Stevie award for Excellence in Customer Service in 2018, 2019, and the Stevie award for Support Department of the Year in 2021.
We pride ourselves on making it simple for you to find the answers you need, when you need them. In our Help Center, explore topics, search by question, or access your personalized support account.
Once signed in, you can view status updates on open requests or access your request history in a single pane of glass.
As a tech-first company, we sympathize with your need as a developer to interact with the tools you'll be using before you start.
Our API Documentation provides developer-friendly resources that make it easy to create custom video management APIs, reference and review common use cases, and interact directly with our APIs.