Recently, Zype has released a number of new product updates to our Video CRM, Connectors, and Marketplace Connect products to provide enhanced analytics, simplified distribution, and a seamless user experience. 

Easier Navigation and Deeper Insights on Consumer, Subscriptions, and Transactions 

iTunes Marketplace Connect Support for Subscription Modifications

Zype Video CRM: Manage Your Audience Better with Deeper Insights

Zype’s Video CRM has a new and improved look that includes updates to our Consumers, Subscriptions, and Transactions pages to help you get more useful and granular insights about your audience. 

Zype’s Video CRM gives you the ability to easily view and manage data for subscriptions, purchases, rentals, and pass plans within the dashboard.

Our latest update provides quick access to key top line metrics and trends to better understand the performance of your video business over time. Views are available in 7, 30, and 90 day options, or set a custom date range to see data for a specific timeframe.  

Visit our Help Center to learn more about the power of these pages and how to filter and export events and revenue data.

Video On-Demand Distribution to Samsung TV Plus

Zype’s industry leading suite of Connectors just got better in this recent update which allows you to distribute content more efficiently to Samsung TV Plus. We’ve developed a feed to help translate the video on-demand metadata already in your Zype library to a feed matching Samsung’s specifications. Customers can follow a simple workflow accessible through our Video Apps marketplace in the Zype Dashboard.

Before leveraging our metadata feed for distribution on Samsung TV Plus, you must have a commercial partnership with Samsung. You can learn more about generating a feed here.

iTunes Marketplace Connect Support for Subscription Upgrade/Downgrade

iTunes users are able to set their subscriptions to auto-renew, as well as seamlessly upgrade or downgrade their subscription plan. In line with this functionality, Zype has updated our Marketplace Connect service to ensure your viewers have a seamless experience when attempting to upgrade or downgrade their native iTunes subscription plans.

Here is an example of how the subscription group, price, duration, and subscription display name might appear for your viewer:

To take advantage of this updated feature, ensure you have configured your plans and groups properly for your iOS Mobile application, which you can learn more about here.

Interested in additional updates we’ve made to our products? Find past product updates here.

Zype Rolls Out Video CRM and Connectors Updates for Enhanced Analytics and Simplified Distribution

Recently, Zype has released a number of new product updates to our Video CRM, Connectors, and Marketplace Connect products to provide enhanced analytics, simplified distribution, and a seamless user experience.

Zype has added a new global region for our Playout service and improvements to our streaming analytics that can provide insights for smarter programming decisions.

Faster Streaming for Global Viewers with European Union Playout Service Availability

Zype has released a Playout service enhancement this month that allows customers to create Playout channels that originate from different geographic regions, starting with the European Union. This means that audiences in the EU will enjoy fast stream start times, and publishers will have a regional data lake for data compliance and segmentation purposes. 

When customers encode video with Zype and have EU-enabled services, they can now synchronize content into the Zype EU Cloud Zone for fast stream start times and low latency for all viewers in the region. There are no additional charges to store content with Zype in the Zype EU Cloud Zone - as we don’t ever charge for storage. This new optimization is being made first for linear Playout content but will soon be made available for VOD and other formats. 

With the new EU region, teams can now scale regionally focused channels independently of each other. For example, channels running in Europe can leverage different advertising campaigns than those based in North America while maintaining the same underlying content. Zype’s EU Region Playout service also complies with regulatory data and consumer protection laws set forth from the European Union. 

Program Smarter Using Interval Views on Stream Hours Analytics 

Zype now supports granular time interview views on stream hours reports so publishers can make better informed programming decisions. Stream hour data can be viewed in increments as small as 15-minutes to pinpoint when viewers are streaming most. Stream hour views are available by daily, hourly, 30 minute, or 15 minute increments:

The new reporting capability allows insights on the breakdown of viewer consumption by time slice, to help identify peak periods and make content and user experience decisions. For example, below you can see midnight was the highest trafficked stream hours time: 

You can learn more about time interval views on stream hours reports here and review our API documentation here.

As this year comes to a close, we're celebrating all of our teams product wins from 2020, and we're excited to continue to announce new features and improvements in 2021.

Zype Releases Playout Enhancement for Faster Stream Start Times for EU Viewers and Improved Streaming Analytics for Smarter Programming

Premium, live streaming content is one of the leading ways to attract your audience and increase revenues. As video business owners strive to increase engagement times, it's critical to familiarize yourself with live stream delivery - from event creation, to monetization, to broadcasting, and everything in between.

Join Zype and Limelight Networks on December 18th at 11a PT / 2p ET as we simplify the live stream delivery supply chain and dig into some tips and tricks you can implement as you prepare to tackle live streaming .

Hear from industry experts on the best approach to live streaming

Limelight Networks joins Zype in presenting a soup-to-nuts rundown of how to approach live streaming. Whether you're a seasoned veteran looking for tips on how to optimize, or you're new to the live space and aren't sure where to begin, this webinar will help you strategize and mobilize.

Learn how to broadcast your live event frictionlessly

We'll cover a host of live streaming bits, but check out our below list for the bulleted breakdown of what you can expect to learn:

Details on the modern-day live streaming supply chain, from hardware/software source stream processing, to cloud transcoding, event management, delivery, and frontend display

How to effectively use Zype’s robust APIs to create, manage, and broadcast either a single live event or create a full live streaming platform of your own

How to speed up your consumer front-end go to market strategy leveraging web embeddables and mobile & set-top app templates with Zype

How to set up subscription and transaction paywalls to monetize your premium live event

How to easily create, manage, and broadcast live events in the platform including curation and live event archiving

Bookmark techniques to expand your distribution reach and grow your revenue

Hosting a live event is an excellent first step - but sharing that live streaming content for optimal distribution, and gathering corresponding data, will allow you to make better-informed business decisions. In our webinar, you'll also learn:

Simple ways to amplify your audience reach by leveraging tools like social multicasting to Facebook Live, YouTube Live, Periscope, and Twitch, all from a single stream source

How to review and understand your viewer engagement following your live broadcast and through the VOD archive consumption stages

Register to save your spot and receive a recording afterward >

Upcoming Webinar: Build a Premium Live Streaming Service

Happy November! Zype is excited to announce a few amazing new product launches to help customers understand their audiences better via new and improved Video Analytics APIs and generate more revenue through native in-app purchasing unlocked by our Marketplace Connect service.

Video Analytics APIs to Understand Your Audience Engagement

Our Video Analytics APIs help you understand how your viewers are engaging with your video products. You can use the Video Analytics APIs to create custom views around video stream hours, impressions, devices, and more.

With this latest release we've made all of Zype's core video analytics metrics available via the Video Analytics API, so you can slice and dice data however you'd like. We also understand the power of integrating video analytics from Zype along with your other data sources, so it's now easier than ever to export data from Zype and consolidate in your own data warehouse using tools like Tableau, Google Data Studio, Looker, and more.

Use Marketplace Connect to Convert More Sales and Grow Your Revenue

Zype’s Marketplace Connect service takes away the complexity of managing and selling subscription and transaction video products across different set top and mobile marketplaces such as iTunes, Google Play Store, Roku, and Amazon Fire TV. With Marketplace Connect, Zype provides a turnkey authentication and entitlements management service, which means you can sell the same paywall video products across all these different marketplaces.

Send over questions or hellos to csmith@zype.com.

What's New at Zype: Announcing Video Analytics APIs and Marketplace Connect

Looking for ways to increase traffic to your webpage and drive revenue? Zype's got your back. Zype's affiliate marketing integrations are engineered to provide your affiliates with useful information they require, helping you reap the full benefits of their program. And not only that, but Zype's automatic redirect from subscription embeds can help direct your audience to the pages you want them to see most.

You can use Zype's subscription or transaction embed to display an invisible tracking pixel that will capture valuable information from your viewers that you can return to your affiliate. Adding this tracking onto the embed is simple and crucial in providing your affiliate program with the information they require.

Zype allows you to add an auto redirect URL into the platform that will direct your audience to your page of choice upon a successful subscription purchase. In addition to providing this functionality to help guide your audience experience, you can also add macros onto the end of your redirect URL to capture additional information to return to your affiliate. We support dynamic value fill for the following macros:

The Zype consumer ID for the consumer who just completed a purchase

The Zype subscription ID for the consumer who just completed a purchase

The email address of the consumer who just completed a purchase

The Stripe ID for the consumer who just completed a purchase

The Braintree ID for the consumer who just completed a purchase

Dollar value of the purchase that was just placed, returned in '7.99' format (no symbols)

The 3 letter currency code of the purchase that was just placed

The Zype subscription plan ID for subscription sign ups

Already have your affiliate tracking code URL and auto redirect URL?  Simply visit the Subscription Settings page and scroll to see both options. We’ve outlined some more specifics in our Help Center article linked below in case you need it.

Learn more about Zype's Affiliate Marketing options >

We love hearing from you! Give me a shout by emailing anna @zype.com.

What's New at Zype: Supercharge Your Affiliate Marketing

At Zype, we know time is of the utmost importance when it comes to your workflow, so we’ve developed a webhook service that allows you to save time when tracking consumer subscription and transaction events.

O ur webhook service allows developers to receive webhook notifications at a given target URL or server based on common events within the Zype platform. You can choose to receive triggers based on any of the following events:

And it gets even better than that; each event response includes additional, helpful metadata, so you don’t have to go searching for it. Just check our API Documentation to see what additional metadata you’ll receive. For example, the consumer created event will send the event type as well as the full consumer object, which can be referenced in our consumer API; consumer_ID, site_ID, create_at date, and more!

What are some ways to leverage Zype's Webhook Service?

Once your events are sent to your webhook URL, the possibilities for next steps are virtually endless. We’ve seen success with using the Consumer created event to send out a batch of automated welcome emails to your new consumers.

You can also create more specified automations, such as promotions for a consumer’s birthday, internal team announcements once your subscriber count reaches a certain number, or notifications when a subscription is deleted to launch a “Save this customer” campaign. Be creative! Think about what you’d like to be notified of and how you can use that information to best serve your audience.

Already have your webhook URL and ready to get in there? Simply visit the Webhook Events tab of the settings page. We’ve outlined some more specifics in our Help Center article linked below in case you need it.

Learn more about entering in your Webhook URL >

What's New at Zype: Zype's Webhook Service Helps Automate Your Workflow

Zype Wins Third Stevie Award for Customer Service and Support

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Zype Acquires MAZ Systems to Extend Leading Video API and Infrastructure Platform with No-Code TV and Mobile App Publishing Framework

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Digital Video Infrastructure: The Complete Guide

Webinar - Build and Monetize Linear TV with Playout 2.0

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Zype Rolls Out Video CRM and Connectors Updates for Enhanced Analytics and Simplified Distribution

Zype Releases Playout Enhancement for Faster Stream Start Times for EU Viewers and Improved Streaming Analytics for Smarter Programming

Upcoming Webinar: Build a Premium Live Streaming Service

What's New at Zype: Announcing Video Analytics APIs and Marketplace Connect

What's New at Zype: Supercharge Your Affiliate Marketing

What's New at Zype: Zype's Webhook Service Helps Automate Your Workflow

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